Got Commercial Service Questions?

We've got answers to frequently asked questions relating to pest control and treatment options in commercial industries. Contact us if you don't see what you're looking for below.

What results are guaranteed?

We aim for your complete satisfaction. Results are guaranteed*. With our BAN Brand Protection program, if an issue occurs between visits, schedule an additional visit free of charge.

*Bed bugs are not included in this guarantee. Due to the biology and habits of bed bugs, there is always a risk of getting bed bugs or for reintroduction to occur.  The best way to approach bed bugs is to detect them early with a regularly scheduled inspection and treatment program.  

What is the BAN™ Brand Protection Program?

Batzner's exclusive BAN Brand Protection program is an ongoing, contractual program customized to meet the needs of your unique property. Commercial services can vary greatly. Several factors are taken into account when creating a program, including building size and type, current and past pest. This creates flexibility for our clients to implement the program that best suits their business.

What pests are covered by the BAN™ Brand Protection program?

The BAN Brand Protection program covers the following pests. If you don't see what you are looking for, check our additional services.

  • Centipedes
  • Cockroaches          
  • Earwigs      
  • Mice
  • Millipedes
  • Pavement Ants          
  • Pillbugs
  • Spiders
  • Rats 

*Commercial service plans may vary.

What if I have a problem in between BAN™ visits?

Customers on monthly or have more frequent service visits can schedule additional visits free of charge for any covered pest.

Some pests require more than one visit to implement effective measures. Mice, cockroaches and carpenter ants are examples of pests that commonly require multiple visits for satisfactory results.

How does billing for the BAN™ program work?

We offer customized service and billing programs tailored to meet specific client requirements.

Why do I need continuous service?

Once we have eliminated an issue, it may look as though you are safe to discontinue professional pest control. Pests are smart - they often reappear when Batzner goes away. Since we live in a cold weather climate for part of the year, the foundation and building products in our buildings expand, shift, and crack during colder weather. This can create openings for pests, especially, rodents, to enter the infrastructure of your property. Warm weather brings stinging insects, ants and more.

The BAN program offers the ultimate pest protection by targeting common pests in the seasons they are most likely to be present, preventing colonies, swarms, rodent infestations, and other invasive pests from taking hold in your business.

How long will it take a Service Professional to arrive after I call?

We make our best efforts to respond to your request as quickly as possible while accommodating your schedule.

What can I expect during a service?

Your Service Professional will thoroughly inspect the interior and exterior of your property. They will search for pest causes and evidence and identify areas where they see the potential for future pest issues. After they inspect and identify pest problems, they will treat as needed. Once service is completed, they will clearly explain what services were provided and leave a detailed service report for your records.

How long is each service expected to last?

Your Service Professional will explain the amount of time needed at your property for a thorough inspection and treatment.

Do I have to leave the area when you provide service?

You can remain present during and after treatment, as long as you follow the procedural post application information provided by the Service Professional and the Service Report. Your Service Professional will review his or her results with you so you have a thorough understanding of the service.

Do I have to be present when you provide service?

While it is preferable because we prefer to review our findings directly with you, you do not need to be present for an exterior service. A service report will be left behind in your absence. We do require your presence during an interior service.

Will I still see pests after treatment?

The time it takes for the treatment to start working varies from pest to pest; time must be allowed for the pests to come in contact with the treatment.

Carpenter Ants: Activity may be seen up to 30 days

Mice/Rodents: Activity may be seen up to 14 days

Stinging Insects: Activity around nest for up to 72 hours

Cockroaches: Activity may be seen up to 30 days

Pavement Ants: Activity may be seen up to 21 days

Occasional Invaders (spiders, centipedes, etc): Activity may be seen up to 21 days

Asian Lady Beetles & Boxelder Bugs: You will continue to see Asian lady beetles and boxelder bugs outside your property. They are drawn to warmth on the sunny sides of your building and will continue to rest there as the treatment takes effect. Eventually, the population will reduce, and you will no longer see them. 

How many treatments does it take until I see results?

It varies depending on the pest and the extent of the infestation. After your pest evaluation, your Service Professional will provide suggestions to reduce and eliminate conducive conditions that make pest activity habitable.

What are the prices for your services?

Contact us for a free estimate based on your pest issues and the size and type of your business.

Why not just DIY?

Professional pest control companies use pharmaceutical-grade products to effectively treat pests. Batzner Service Professionals are state-certified and extensively trained to understand pest behaviors and identify pests in order to provide the most beneficial treatment application method.

What is IPM?

IPM stands for Integrated Pest Management and is a holistic approach to handling pest situations.  The foundation of IPM is a strong working relationship between the client and the pest control professional to reduce and eliminate conducive conditions that make pest activity habitable. Batzner Pest Control created the BAN Brand Protection program based off of the lessons of IPM.

Is there anything that can be done about Boxelder Bugs or Asian Lady Beetles?

Successful treatment for these pests is performed in Fall. If unseasonably warm weather in Winter/early Spring causes them to appear, we will not recommend* treatment at this time but will instead set you up for preventative treatment the following Fall.

*Reduction services can be performed along the interior areas where activity has been noted. This treatment will help diminish the numbers of pests but will unfortunately not eliminate them entirely. Preventative treatments – such as those in the Fall – are the best method of treatment for these seasonal pests.

Can pets and children be present during treatment?

Pets and children can be present during the treatment; however, they need to be kept away from the area being treated during the treatment.

When is it okay for pets and children to go to areas that have been treated?

Once the product is dry, usually about two hours, but may be up to four hours depending on the product used. Your Service Professional will inform you of the exact time frame.

Can pet food and water dishes be in the room during treatment?

No. For the safety of pets, please remove them to a room not being treated.

I have questions about bed bugs.

We offer a few different service options to solve bed bug problems. Visit our bed bug services page for more information.

Does Batzner service my area?

Visit our Service Area Locator page and enter your zip code to see if we service your area.

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